The “Agate Stillness Cup” embraces the minimalist aesthetics of Chinese plainware. Each cup is uniquely carved from a single piece of natural agate, following its innate form to highlight natural color gradients, filamentous patterns, or intriguing inclusions. With a rounded, simplified shape and a high-gloss polish, the focus rests entirely on the stone’s inherent translucency and soothing texture. Unadorned yet profoundly elegant, it is more than a tea vessel or desk ornament; it is a tangible anchor for mindfulness. It symbolizes the pursuit of inner tranquility and refined simplicity amidst life’s clamor, embodying the Eastern philosophy that “a serene vessel fosters a peaceful mind.”
Specification
Item Type:Agate Vessel / Carved Collectible
Craft:Natural-Form Carving & Plain Polishing
Material:Natural Agate (Various types including color-gradients, filament patterns, and inclusions)
Place of Origin:Fuxin, China
Packaging:Individually Packaged
The Package Includes:Agate Stillness Cup 1
Return & Refund Policy
Thank you for purchasing from our store. Please note that all our bracelets and jewelry are high-value items, many of which are handcrafted and made with natural materials. By placing an order, you agree to the terms below.
1. Final Sale Policy (Important)
All orders over USD $400 are considered FINAL SALE by default. We do not accept returns or refunds for reasons including but not limited to:
Change of mind
Personal preference or taste
Perceived size, weight, or color differences
Items not meeting personal expectations
This policy is in place to protect the integrity and authenticity of our products.
2. Non-Returnable & Non-Refundable Items
For hygiene, value protection, and authenticity reasons, the following are strictly non-returnable and non-refundable:
Items that have been worn, tried on, or used
Products made with natural stones, crystals, wood, or other organic materials, which may naturally vary in:
Color
Texture
Veins, inclusions, or internal patterns These are not defects
Custom-made, made-to-order, or size-adjusted items
Sale, discounted, promotional, or limited-edition items
Orders placed using incorrect size selection by the customer
Requests submitted outside the after-sales window
Items not purchased directly from our official website
3. Eligible Exceptions (Very Limited)
We may consider a replacement or refund only if:
The item arrives with major, verifiable damage
You received an incorrect item due to our error
📌 All claims must be submitted within 48 hours of delivery, including:
Clear photos
Unedited video proof showing the issue
Failure to provide sufficient evidence will result in claim denial.
4. Inspection & Approval Process
All approved returns are subject to strict inspection upon receipt.
We reserve the right to reject any return if:
The item shows signs of wear, use, or alteration
Packaging, certificates, or included items are missing
The item has been tampered with or damaged after delivery
Our inspection decision is final and binding.
5. Return Shipping & Fees
Customers are responsible for all return shipping costs
Original shipping fees, customs duties, taxes, and payment processing fees are non-refundable
If a refund is approved, a restocking and inspection fee may be deducted
6. Chargebacks & Payment Disputes
Before initiating a chargeback, customers must contact our support team.
We vigorously contest all chargebacks, submitting:
Order confirmation
Product descriptions
Policy acceptance records
Photo and video evidence
Unauthorized disputes may result in permanent account restriction.
7. Refused or Undeliverable Packages
Orders returned due to:
Refusal of delivery
Incorrect address
Failure to collect
Are not eligible for a refund. If a refund is granted at our discretion, all incurred costs will be deducted.
8. Policy Updates & Final Authority
We reserve the right to update or modify this policy at any time. Our interpretation of this policy shall be final.
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